Our Code and ethical conduct
Lead with integrity
Apply Cencora’s values to conflicts of interest, gifts, fair dealing, and everyday business decisions.
Cencora compliance and ethics
Integrity at the core of every decision.
Explore practical compliance guidance that helps us protect patients, support partners, speak up with confidence, and advance healthier futures.
Our shared commitment to doing what is right
01 Recognize concerns
02 Check the Code
03 Ask and speak up
Explore the essentials
Compliance is everyone’s responsibility.
Build the awareness and judgment to protect trust across Cencora and the healthcare communities we serve.
Data privacy
Protect what matters
Understand how to collect, use, share, and safeguard personal and sensitive information responsibly.
Governance principles
Strengthen accountability
See how clear roles, sound controls, accurate records, and responsible oversight support trust.
Speak-up culture
Ask, report, and support
Know when to ask for help, how to raise a concern, and why good-faith reporting is protected from retaliation.
Healthcare compliance
Protect the trust we earn
Build awareness of the legal, regulatory, and quality expectations that shape a global healthcare company.
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A practical learning path
Pause. Check. Ask. Act.
Good compliance decisions start with noticing risk, checking current Cencora guidance, and knowing when to ask for help.
Test your thinking →Pause and recognize
Notice pressure, uncertainty, competing interests, or unusual requests.
Consider the impact
Think about patients, partners, colleagues, Cencora, and the communities we serve.
Check and ask
Consult current policy and seek guidance before moving forward.
Act and document
Make the responsible choice and keep an accurate record where required.
Learn in the moment
Resources made for real work.
Short, focused formats help you find context quickly and continue learning over time.
Featured guide
When something doesn’t feel right
A practical guide to recognizing warning signs, asking questions, and raising concerns early.
Before sharing data
Four questions to ask before sending personal or confidential information.
A gift from a partner
Practice responding when a business courtesy may create a conflict.
Questions are a strength
Speak up. We are listening.
Raising questions early helps protect patients, colleagues, partners, and the trust placed in Cencora. Use approved internal resources for guidance or reporting.
Find a resource →
For urgent or specific matters, consult official Cencora channels and current policy.